Free shipping on orders over $50
Handmadeblossom Polymer clay jewelry

Order Policy


Creation time

If your order is not available but you would like to have it, i need time to prepare your package. Usually it takes 1-3 weeks to create, it depends of my workload. Contact me for the details.

Please make sure your address is correct. You are responsible to make sure that your address is updated, complete and correct. Be sure to include apt or unit #’s. If your address is wrong or incomplete and the PO deems it UN-deliverable, you will be responsible for all shipping costs, including the cost to reship.


Estimated shipping terms

I ship worldwide from Russia

  • Russia: 6-12 business days
  • North America: 2-3 weeks
  • Europe: 1-3 weeks
  • Australia, New Zealand and Oceania: 3 weeks
  • Asia Pacific: 2-5 weeks
  • Latin America and the Caribbean: 2-5 weeks
  • North Africa and the Middle East: 3-5 weeks
  • Sub-Saharan Africa: 3-6 weeks

*Unfortunately, I am not responsible for the time of the parcel in transit, this is an international delivery and I can not influence the timing of the movement. I only tell you the estimated delivery time.


Tracking info

I ship my order by the first class registred mail. After sending you’ll receive the tracking number at your E-mail. All the packages can be tracked on these websites: Russian Post and 17track

Tracking info is unavailable for these countries:

  • Australia
  • Canada
  • Germany

There are special return conditions for these countries. Look at the refund policy


Customs and import taxes

I always ship orders as «GIFT» so that most of my customers do not have to pay customs duty. However, due to the variations in customs law, buyers are responsible for customs duty charged by the destination country, if any.


Condition of purchase

Please be sure that you agree to these terms. Even if you have not read this BEFORE placing an order, you agree automatically

Also, if you have not reported that the order is needed by a certain date, it is not considered a condition for a refund after the appointed date. You can refuse the package, and when I get it back, I will make a refund excluding the shipping cost of $7.5

***︎


Secure Payment
PayPal is an easy and secure way to make purchases. This is a reputable company with enough security and consumer protection in place to keep you relatively safe online

Shop location
All packages are shipped from Russia by state mail. Please be patient while waiting for arrival

Free Shipping
On orders over $50 i provide free shipping by the First Class registered.
This will be applied automatically in your shopping cart
Handmadeblossom